CSAT Survey Template

CSAT Surveys can be great to better understand how you can help your customers, and allow you to act accordingly to grow your business.

Keep reading to learn how to build and to use CSAT Surveys effectively.

How satisfied are you with our product?

Bottom: UnsatisfiedTop: Satisfied

CSAT Surveys Use Case

Quantify immediate customer sentiments about a particular interaction or experience with your product.

When to Use CSAT Surveys

Post-interaction or after feature use.

CSAT Surveys Questions

Here are some example questions you can use to build your own CSAT Surveys.

How satisfied are you with our product?

Format: CSAT Scale

Answer Options

Scale from 1-3, labeled Unsatisfied to Satisfied

Can you tell us more?

Format: Text / Form

Answer Options

Text field for the respondee to express the response freely

CSAT Surveys with Survser

If you are looking to add CSAT Surveys to your digital product or website, Survser can help you get started in minutes.