Help Article Feedback Survey Template
Help Article Feedback Surveys can be great to better understand how you can help your customers, and allow you to act accordingly to grow your business.
Keep reading to learn how to build and to use Help Article Feedback Surveys effectively.
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Help Article Feedback Surveys Use Case
Get feedback on help articles and learn how to improve.
When to Use Help Article Feedback Surveys
After user visits your help center or reads a help article
Help Article Feedback Surveys Questions
Here are some example questions you can use to build your own Help Article Feedback Surveys.
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Format: CSAT Scale
Answer Options
Scale from 1-3, labeled Unsatisfied to Satisfied
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Format: Text / Form
Answer Options
Text field for the respondee to express the response freely
Help Article Feedback Surveys with Survser
If you are looking to add Help Article Feedback Surveys to your digital product or website, Survser can help you get started in minutes.