Exit Survey Template

Exit Surveys can be great to better understand how you can help your customers, and allow you to act accordingly to grow your business.

Keep reading to learn how to build and to use Exit Surveys effectively.

Why did you cancel your subscription?

Exit Surveys Use Case

Capture the reasons why your customers abandon your product and identify your weaknesses.

When to Use Exit Surveys

When user canceles subscription or deletes account

Exit Surveys Questions

Here are some example questions you can use to build your own Exit Surveys.

Why did you cancel your subscription?

Format: Multiple Choice

Answer Options

  • Too many bugs
  • Missing features
  • Don't need the solution
  • Too expensive
  • Other

Can you tell us more?

Format: Text / Form

Answer Options

Text field for the respondee to express the response freely

Exit Surveys with Survser

If you are looking to add Exit Surveys to your digital product or website, Survser can help you get started in minutes.