NPS Survey Template
NPS Surveys can be great to better understand how you can help your customers, and allow you to act accordingly to grow your business.
Keep reading to learn how to build and to use NPS Surveys effectively.
How likely are you to recommend our product to someone else in your position?
1 = Very unlikely10 = Very likely
Can you tell us more?
NPS Surveys Use Case
Assess customer loyalty and satisfaction by determining their likelihood to recommend your product or service.
When to Use NPS Surveys
After significant interactions or milestones.
NPS Surveys Questions
Here are some example questions you can use to build your own NPS Surveys.
How likely are you to recommend our product to someone else in your position?
Format: NPS Scale
Answer Options
Scale from 1-10
1-6 = Detractor, 7-8 = Passive, 9-10 = Promoter
Can you tell us more?
Format: Text / Form
Answer Options
Text field for the respondee to express the response freely
NPS Surveys with Survser
If you are looking to add NPS Surveys to your digital product or website, Survser can help you get started in minutes.